Crews are ready to safely restore power to customers as quickly as possible
Entergy is actively monitoring the winter weather expected to move through Arkansas this week, bringing snow, sleet and freezing rain. While forecasts are continually changing and the exact impact to the Arkansas service area is hard to predict, crews are prepared to adapt to whatever the environment brings.
Entergy’s steps
Entergy has taken a series of proactive pre-winter actions to prepare to serve our customers during extreme temperatures, including:
- Undertaking normal storm preparation activities, including crews walking the lines for critical asset inspections and patrols in advance of cold weather.
- Control centers monitoring load balancing and will adjust settings to avoid cold weather outages.
- Additional “ground to sky” vegetation trimming across the state and specifically in the southwest region, which removes tree limbs that would normally have been above the power line.
- Insulating critical power plant equipment using improved methods and materials that allow them to withstand lower temperatures.
- Insulating or draining piping within power generation facilities with potential for standing water during normal operation, to prevent freezing and breaks.
- Inspecting and maintaining substations and transmission lines that are critical to Bulk Electric System reliability.
- Inspecting and testing equipment that can be impacted by extreme cold, such as gas-filled circuit breakers.
As our teams prepare, we encourage our customers to prepare as well. Entergy’s Storm Center provides a list of safety tips, bill management assistance and energy efficiency resources to keep families safe and warm throughout the winter season.
Save money on energy costs
Winter temperatures and home heating inefficiencies can lead to higher-than-expected energy bills. Did you know air leaks and inefficient HVAC systems can lead to an additional $400 in home energy costs each year?
Entergy Arkansas wants to help customers keep their energy costs under control and on budget with its online Bill Toolkit. This one-stop shop offers resources to help customers manage energy usage and save money through energy efficiency and bill assistance programs including:
- Energy efficiency programs and rebates
- Bill management tools and payment options
- Financial assistance offerings like The Power to Care and Single Stop, a tool that makes it easy for customers to quickly and confidentially check eligibility for federal, state and local benefits.
Stay informed
Knowing what’s happening around you will help you make more informed storm-related decisions. Verify or update your contact information now at myEntergy.com to receive the most up-to-date information during weather events.
Get news and updates on Entergy
- Downloading the Entergy App. Customers can use the app to report outages or check on the status of power at their home or business.
- Checking our View Outage website. Maps show where outages are located and give information about restoration progress.
- Following us on Facebook and X. Social media plays an important role in keeping you informed.
- Signing up for notifications about storm and restoration efforts by texting REG to 36778.
- Visiting the Entergy Storm Center website. The site has storm safety, preparation and restoration information that is updated throughout the day.
- Downloading the Operation: Storm Ready Guide. This guide will help you plan and prepare for weather emergencies.
