Benton Utilities is rolling out an app for your mobile device soon. On May 6, 2024, customers of Benton Utilities will be able to register for their mobile app and web portal. You’ll be able to manage your account through this service.
The web portal or mobile app will keep you informed and point out ways to save on your bills. Access your bill anytime, anywhere. Find payment options to avoid late fees and service interruptions. Stay informed on important account events via email or text messages. Activate paperless billing, and access your bill electronically.
Customers will want to take note of the following important dates and info:
April 30 – May 6
Payment Options Temporarily Not Available
The Service Dept. will close Tuesday, April 30, 2024 at 2:30 p.m. Starting at that time, no online payments can be made until Monday, May 6th at 7:00 a.m. The Service Dept. will reopen Wednesday morning at 7:00 a.m., and will be able to take cash, check or money orders for forms of payment.
As they change to the new payment system, some payment options will not be available (payments, pre-pay, auto-pay and paperless billing). They will however accept payments by phone, mail in, lobby, and drop box. Payments will not post to accounts until the new system is in place. Because of this transition, late charges will be waived during this time.
Auto Payments Will Be Temporarily Down
If you are on our current Auto Pay system, please take note that we will have a grace period regarding late fees. On our launch date April 29th, please register your account in the Benton Utilities app and follow the directions on this page to re-setup your Auto Pay settings.
May 6
Benton Utilities Goes Live
The team has been working to get the new system ready. Benton Utilities says it will make managing your account easier than ever.
Auto-pay members will need to re-enter payment information. Watch the registration page for instructions to go live.
Register your account using the information at https://bentonutilities.com/access.
If you have any questions, call Benton Utilities at (501) 776-5930, or email [email protected].