On February 27, 2025, the Arkansas Attorney General’s office alerted residents to a scam that keeps happening. It starts with a text message. Read more below.
The scam comes as a message randomly texted to your cell phone, and it’s an attempt to get you to believe you’ve been on a toll road but didn’t pay. Arkansas doesn’t have any toll roads, but the scammers aren’t worried about that. They are hoping you’ve been traveling lately and they might be able to convince you that you accidentally missed paying a toll in another state.
Here is an example of how a scam text may be worded:
Pay your FastTrak Lane tolls by March 27, 2025. To avoid a fine and keep your license, you can pay at [this link].
Use the following tips to guard yourself from a possible toll scam text:
Do not reply to the message.
- Do not click on any link in the message.
- Screenshot the message it or take a picture with another phone/camera, so you can report all the details if it turns out it’s a scam.
- If you aren’t sure whether the message is legitimate or not, look up the number for the Department of Transportation in any state you’ve driven through, and inquire about the text.
- If you find that it is not a legitimate text message, report the text message as junk/spam using your phone’s features. Also block the sender then delete the message.
- Report any scam calls or messages to the Arkansas Attorney General’s “Robocall Reporting Form” at https://arkansasag.gov/divisions/public-protection/robocall-reporting-form/.
- If you did click any link, take steps to protect your personal information. Change your passwords, monitor your financial accounts, and dispute any unfamiliar charges.
For more information or to file a Consumer Complaint, please contact the Office of Attorney General at (501) 682-2007 or oag@arkansasag.gov, or visit the website www.ArkansasAG.gov.
